Tous les cours | CDC Pont-Viau

Comp. 1 - Occupation and Training (EM)

Comp. 2 - Principles of Customer Service (EM)

Comp. 3 - Information on Products and Services (EM)

Comp. 4 - Identifying Customer Traits (EM)

Comp. 5 - Interacting with Customers (EM)

Comp. 6 - Teamwork 30 hours (EM)

Comp. 7 - Providing Information to Customers (EM)

Comp. 8 - Taking Customer Orders (EM)

Comp. 9 - Sensitive Human Relations Situations (EM)

Comp. 10 - Advising Customers (EM)

Comp. 11 - Job Search (EM)

Comp. 12 - Psychological Well-Being at Work (EM)

Comp. 13 - Handling Claims (EM)

Comp. 14 - Handling Complaints (EM)